Frequently Asked Questions

Everything you need to know about TuneLens.

Getting started

Can I try TuneLens for free?
Yes. The Free plan gives you 2 credits per month with no credit card required. Sign up and start analyzing tracks immediately.
What do I need to get started?
Just an account and an MP3 file. Upload your track and TuneLens will analyze it within seconds.
What file formats are supported?
TuneLens currently accepts MP3 files up to 18 MB. We recommend uploading your best available mix — the AI analysis is most useful on mixed or mastered tracks.

Credits & plans

What is a credit?
One credit equals one AI analysis. A standard (Fast) analysis costs 1 credit. A multi-phase Deep analysis costs 2 credits. Brief checks cost 1 credit.
Do unused credits roll over?
Credits reset at the start of each billing cycle and do not roll over to the next month.
Can I cancel anytime?
Yes. You can cancel your subscription at any time from your account settings. You'll keep access until the end of your current billing period.
What's included in the Free plan?
The Free plan includes 2 credits per month, track analysis with sync readiness score, reference comparison (A/B spectral overlay), and brief checker access.

Privacy & data

Is my music private?
Absolutely. Your tracks are stored privately and are never shared, sold, or used to train AI models. Only you can access your uploads.
Who can see my tracks?
Only you. TuneLens does not share your music with third parties or make it accessible to other users.

Still have questions?

Reach out — we're happy to help.

Contact us